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With no certainty over retail’s future, are John Lewis staff now being undersold?

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Management seems set on closing sites – but it is the partners in store who make this a different kind of business

Is John Lewis in danger of turning into an Argos for the middle classes? That was the charge put to management last week as the staff-owned group embarked on an overhaul that will involve more department store closures.

Instead of its familiar, large, multi-storey shops, the business is planning to add dozens of John Lewis-branded areas among the groceries at sister chain Waitrose. The set-up is akin to Sainsbury’s relationship with its Argos brand.

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