Why was the warranty on my £469 scooter a non-starter?
When it failed because of ‘damp and cold weather’, a repair was a no-go
I purchased a Xiaomi Mi electric scooter for £469 from Halfords on 1 July 2020. As the weather got colder I noticed it was losing power and speed, and at Christmas it completely stopped working and charging. It is under a two- year warranty.
I contacted Halfords and returned the scooter as requested. I have been told that I must pay £285 for a repair as it was “out of warranty” due to liquid damage.



