Students paying ‘astronomical’ fees while powerless to claim compensation, watchdog told
University students are appealing to the UK’s competition watchdog to help them win compensation for the teaching, campus facilities and accommodation many say they have been denied during the Covid pandemic.
A group of 20 student unions, including the National Union of Students and those representing students at the UK’s two largest universities, University College London and the University of Manchester, have written to the Competition and Markets Authority (CMA), calling on it to streamline the cumbersome appeals process that students must use to argue for refunds, and to issue clear guidelines on the grounds for appeal.
