Big chains say enforcing fresh restrictions amid Omicron variant can be a ‘trigger for abuse’
Retailers have said they cannot be expected to police the reintroduction of mandatory mask wearing in shops in England from Tuesday because of the potential threat of abuse for their staff.
Richard Walker, the boss of the Iceland grocery chain, said he was supportive of the change in mask policy introduced in response to the Omicron variant, but said: “My store colleagues can’t be expected to police those who refuse.”
