SSE got a reading from an old-style meter wrong and its demands are causing sleepless nights
Our energy supplier for more than 50 years, SSE, is threatening to send in debt collectors for £1,700 we do not owe.
We have an old-style dial meter, which has to be read in a certain way. In November last year I was asked by SSE to send in a photo of the meter, which I did. Someone at the firm has misread it, and the result is this bill. I have repeatedly tried to explain and have sent further meter photos that show the error, but I am getting nowhere.
