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Scottish Power is chasing us for a debt we don’t owe

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It is demanding £400 for energy used although we decided to stick to our old supplier, Bulb

Last August we moved into a house and set about renovating it. We had wanted to stay with our previous energy supplier, Bulb, and gave it the opening readings. The gas boiler was immediately ripped out as part of the major works.

It now seems that Scottish Power was supplying the house when we arrived. Despite the fact that we used no gas before the switch to Bulb, the company is demanding more than £400 for gas used. The electricity bill bears no relation to our usage, either.

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