Online grocery firm reports rise in orders but fall in average spend on each visit
Ocado has promised the “best ever Christmas” is ahead for its food retail joint venture with Marks & Spencer thanks to booming demand for online grocery delivery, despite shoppers buying less on each visit to its website.
Customer order numbers each week were up 9% in the 13 weeks to 28 November compared with 2020 thanks to a 22% rise in active customer numbers, according to a trading update published on Tuesday.
