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Norton refuses to refund me £550 for an unused antivirus subscription

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It has charged me for seven years despite me not asking to renew

I recently discovered that for the last seven years I have been paying for an unused antivirus subscription to Norton. I took it out as a student with my university email address.

However, this ceased to work when I left in 2013. In spite of the fact that the annual renewal emails would have bounced back each year, Norton continued to take my money, which now totals more than £550.

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