‘Missing from desk’: AI webcam raises remote surveillance concerns
System developed by French firm Teleperformance monitors home workers for ‘breaches’
For anyone concerned that an era of home working could also become one of remote surveillance, the training video for Teleperformance’s in-house webcam security system, called TP Observer, is the stuff of bad dreams.
Explained by “Anna”, a desk-sitting avatar complete with an artificial voice, the video introduces TP Observer as “a risk-mitigation tool that monitors and tracks real time employee behaviour, and detects any violations to pre-set business rules”.



