HSBC let me down after cruise company collapsed
We had paid a total of £3,342 for two holidays but are still out of pocket months later
In 2019 I booked a cruise for my wife and I with Cruise and Maritime Voyages (CMV), and last March I added a second booking. I paid CMV for both in a series of four payments totalling £3,342, using my HSBC credit card. The first trip was cancelled and, before we were able to get away, CMV collapsed. I contacted HSBC in July to explain what had happened and asked to be reimbursed via a section 75 claim.



