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Hanging up on scammers: how to protect yourself from phishing phone calls

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Most Australians receive an alarming robocall at some point, but experts warn fraudsters are becoming far more sophisticated

Australians lost a whopping $851m to scams in 2020, according to the Australian Competition and Consumer Commission’s latest Targeting Scams report. It’s a record-breaking amount, as fraudsters capitalised on the pandemic and preyed on isolated and vulnerable people.

Phones appear to remain the most common way scammers were contacting people, according to Scamwatch data, with 48% of reported scams taking place over a call and 15% via text message.

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