Directors get suspended sentences and firm ordered to pay compensation to 182 people
I’ve been exposing the tactics of the claims management firm, Flight Delay Claims Team (FDCT) since 2017, after it hounded scores of airline passengers over alleged debts. The website promised to check whether claimants were entitled to compensation payments for cancelled or delayed flights. Those who entered their details into the flight checker found they’d been unwittingly signed up to a “contract” and were sent escalating bills of up to £850, despite no service having been performed.
Now the company directors have been successfully prosecuted after a four-year investigation by Northamptonshire trading standards and 182 victims will be reimbursed.
