Doorstep lender warns customers surge in mis-selling claims will break firm
Provident Financial calls for big reduction compensation payments and reveals FCA investigation
Provident Financial has written to 4.3 million customers warning that its consumer credit division could collapse into administration unless they agree to a sharp reduction in compensation payments for mis-selling.
The doorstep lender also revealed it was facing a regulatory investigation by the Financial Conduct Authority into a string of issues including whether it carried out proper affordability checks before lending to borrowers.



