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City watchdog clamps down on debt firms over advice to vulnerable customers

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Five firms stop handing out recommendations after FCA identifies potential conflicts of interest

The City regulator has clamped down on debt firms after finding some were potentially pushing vulnerable customers towards insolvency in order to earn higher fees.

The Financial Conduct Authority said some firms appeared to have “manipulated” people’s income and spending and encouraged them to seek individual voluntary arrangements (IVAs), which can ultimately lead to bankruptcy.

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