My mother in Italy was told her account was to be closed after 40 years. Now she can’t retrieve the balance
Can you ask Barclays why it refuses to hand over the balance of my mother’s bank account which it insisted she close after 40 years? She is 83 and lives in Italy. She was told last September that the bank was closing her account on 28 December because of Brexit. I understand she is one of a number of people who live in Europe and have had their UK accounts similarly closed.
All of her attempts to get her £4,000 balance back have so far failed. Barclays sent her an online registration last autumn, but failed to send her a password to allow her to access the account before it was closed. She has since asked for the money to be paid into her Italian account, but it never seems to happen.
