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Barclays fined £26m for poor treatment of struggling borrowers

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FCA warns lenders over mistreating customers facing hardship during Covid crisis

Barclays has been hit with a £26m fine for poor treatment of more than 1.5 million struggling borrowers, prompting the City regulator to warn lenders over mistreating customers facing financial hardship during the Covid crisis.

It is the largest fine ever issued by the Financial Conduct Authority (FCA) for a breach of consumer credit rules.

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