AO.com let me down over a faulty Hotpoint fridge-freezer
I bought it from the usually reliable online seller but it just directed me to the manufacturer
I bought a £469 Hotpoint fridge-freezer last July from Appliances Online. Since then, the frost-free system has not worked and it has dripped water regularly on to the kitchen floor.
The final straw was in April when family members noticed it was not operating at the right temperature. It then started tripping the electricity every time it came on. Our electrician tried to make it work but did not succeed.



