It seems to be stuck at Heathrow and the company is blaming Brexit
I fancied one of those KitchenAid mixers that Mary Berry uses and, wanting to avoid Amazon, I ordered it directly from the company’s website. The system failed as I was paying, so I began again. Seconds later, an email arrived confirming I had ordered two mixers at £500 each.
I called customer services immediately and was told that the order had been processed and shipped. Within 10 minutes? Warehouse staff must hold a speed record.