With one in five government employees considering changing jobs, new technology can remove red tape and make the work experience more enjoyable
Digital technology is starting to have a transformational effect on public services. From cloud-based payroll systems for managing wages and holidays to computer programs taking over repetitive admin tasks, public sector staff and managers are finding that automation is making their lives easier.
Service users too are benefiting as automation improves efficiency, cuts down on errors and speeds up the delivery of services.