Retailer says ‘some degradation’ in its service is likely unless more workers are available
Next has warned the immigration system is “not working properly” and staff shortages may mean shoppers have to wait longer for Christmas parcels.
The retailer’s chief executive, Simon Wolfson, said it was struggling to recruit enough warehouse workers and lorry drivers for the key trading period. “Without the contribution of overseas workers to assist with these peaks, we suspect customer deliveries may take longer to arrive,” he said.