It was obvious there was a problem but it refuses to take responsibility
I recently received an email from Uber Eats telling me I’d made a £40 takeaway food order and that my PayPal account had been charged. The only problem is … it wasn’t me.
It soon emerged that my Uber account had been hacked and, to make matters worse, the hackers had managed to set up two-step verification using their own mobile number. I was therefore no longer able to access my account, or shut it down.