HMRC paid my tax rebate into someone else’s bank account

The tax office and Santander blame one another over the £453 I am owed

Can you help me to get back a £453 tax rebate that HMRC has paid into someone else’s bank account? The matter is partially my fault, in that I gave the tax office the wrong bank details – using an account number from one Santander account, with the sort code from another we also hold.

When the rebate didn’t arrive, I queried it. After several months of investigating with both the bank and HMRC it emerged that the money had been paid into somebody else’s account.

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