They all agree I should get my money back … but I can’t get one to take responsibility
An expensive phone that I bought on eBay, and returned because it was faulty, has been lost in transit and, although everyone agrees I should get my money back, eBay, PayPal and Royal Mail are all refusing to take responsibility. I bought the LGG8s ThinQ mobile phone for £345.99. The next day eBay messaged me to advise that the seller may be compromised. The handset arrived but didn’t work, and nor did it have the two-year warranty the seller had advertised.
The seller refused to accept a return, so I opened a dispute with eBay which sent a free return label and a call link. I returned it by Royal Mail’s tracked delivery. A week went by and I had trouble using the eBay call link to check progress.