I was refused cover because of subsidence, although the last claim was in 2006
We had buildings insurance with LV= until it stopped offering subsidence cover for our flat, on which there had been two subsidence claims in the last 30 years. We therefore took out a policy with NBS, underwritten by Hiscox, but it informed us, shortly before it was due for renewal, it will no longer insure us. We have just over a week to find replacement cover but insurers often won’t take on new customers if their building has a subsidence history.
I was under the impression that companies were required by law to continue to provide cover to existing customers because of this, and it must be affecting many homeowners in north London where subsidence is widespread. The last subsidence claim for our flat was 2006 and nothing has happened since.
VW, London
